Your comments are important to us, so please let us know what you think.
We are here for only one reason:
To Protect the Peace and Serve the Citizens
Of course, no one likes to hear that things are not going well, or that the service provided is not satisfactory! We do understand, however, that there are times when not everyone will be happy with the service or outcome of our work.
It’s also necessary that this office be made aware of the incidents where you feel we did not perform our duties properly and adequately.
If you have a complaint regarding any aspect of our performance, we would like to hear about it!
You may register a complaint in any of the following methods:
- Complete our online our complaint form.
- Visit us or give us a call and advise us you wish to register a complaint.
- Write or email us. Send a letter to Sheriff Arnold outlining your complaint. Make sure to include the date, time, and location of the incident in question, and the name of the employee. If you don’t know the employee’s name, we will attempt to find out who was involved.
Warren County Sheriff’s Office
Sheriff Michael Arnold
200 Skyline Vista Drive
Front Royal, VA 22630
ph: (540) 635-7243
Once a complaint has been registered, a supervisor will assist you in completing a report to outline the incident and complaint regarding a deputy or civilian employee. You will be asked for information that identifies you and for information as to where you may be contacted.
You will be notified, by letter that your complaint has been received and is under investigation by the Sheriff’s Office. You may be contacted for further information.
In most cases, the investigation will take less than sixty days; however, should it take longer, you will be notified. When the investigation is complete, you will be notified of the disposition.
If you have any questions regarding this process, please contact the Sheriff’s Office at (540) 635-4128 for assistance.